Terms & Privacy - & In Truth Jewellery

Terms & Conditions

By accessing this website, you agree to be bound by these terms and conditions. Please read them carefully before using the website.

1. content

All content provided on this website is for informational purposes only. We reserve the right to modify or discontinue any part of the website without notice.

2. Intellectual Property

All intellectual property rights related to the content and materials on this website belong to us or our licensors. You may not use, reproduce, or distribute any content from this website without prior written permission.

3. Privacy

We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and disclose your information.

4. Disclaimer

We make no representations or warranties of any kind, express or implied, about the accuracy, reliability, or suitability of the information and materials on this website. Your use of the website is at your own risk.

5. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the website.

6. Returns Policy

We comply with the Consumer Contracts Regulations 2013. If you wish to return an item, you have the right to do so within 14 days of receiving it, provided it is in its original condition and packaging. We do not accept returns of earrings or ear/nose studs due to hygiene reasons unless the item was received faulty.
Please get in touch with us at hello@intruthjewellery.com to initiate a return. Please note that the customer is responsible for return postage costs unless the item is faulty or damaged. Refunds will be processed within 14 days of receiving the returned item.

7. Changes

We reserve the right to revise these terms and conditions at any time without prior notice. By continuing to use the website after any revisions, you agree to be bound by the updated terms and conditions.

If you have any questions about these terms and conditions, please contact us at hello@intruthjewellery.com

privacy policy

Last Updated: 15th March 2024

1. Introduction

Welcome to & In Truth Jewellery (“we,” “us,” or “our”). At & In Truth Jewellery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website (“Site”).

2. The type of personal information we collect

We may collect various types of personal information from you when you interact with our Site, including:

Contact Information: Such as your name, email address, postal address, and phone number.
Payment Information: Including your credit/debit card details for payment processing.
Order Information: Details about the products you purchase from us.
Communication Preferences: Your communication preferences and interactions with us.
Technical Data: Information about the device you use to access our Site, such as your IP address, browser type, and operating system.
Usage Data: Information about how you use our Site, including pages visited and actions taken.

3. How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To receive our regular newsletters
To make a purchase
To register for a service

We use the information that you have given us to:

Processing and fulfilling your orders.
Providing customer support and responding to inquiries.
Sending you transactional emails, such as order confirmations and shipping notifications.
Sending you invitations to review your purchased product(s) with your consent, which you can withdraw at any time.
Improving and personalizing your browsing experience on our Site.
Complying with legal obligations.
Sending you marketing communications with your consent, which you can withdraw at any time.
Preventing fraudulent activities and ensuring the security of our Site.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is: Your consent. You can remove your consent at any time. You can do this by contacting hello@intruthjewellery.com

4. Your data protection rights

You have the right to access, correct, or delete your personal information. Contact us if you wish to exercise these rights or have any privacy-related concerns.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and personalise content. You can manage your cookie preferences through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Site.

9. Contact details

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@intruthjewellery.com

By using our Site, you agree to the terms outlined in this Privacy Policy.

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